Henderson Uwp
map-marker Franklin Square, New York

Broken driver

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Top Flite Golf - Broken driver
Top Flite Golf - Broken driver - Image 2
Top Flite Golf - Broken driver - Image 3

Got a set for Christmas 2024 and started to use this set April 2024 and the driver has since cracked and dented and its only October 2024. Getting a TOP FLIGHT GOLF consumer rep on the line is impossible so here I am ! Would like to get my driver replaced , Ima beginner and dont have a professional swing to clearly damage the clubs and feel this is a reasonable request

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User's recommendation: Stay away from Top Flight move on to something made in other than China

Thomas A Lsa

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Verified Reviewer

Disappointment

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Updated by user Sep 13, 2024

It hasnt improved or changed at all...

Original review updated Sep 13, 2024
I'm a 46 yr old avid golfer I probably average 250 rounds of golf per year from the East Coast courses like Tobacco Road and Pinehurst all the way to the coasts of both Carolinas and down to Disney World and the courses they offer which are fun but alligator friendly so watch hitting around the water and all the way to Torrey Pines on the West Coast golf has been a huge part of my life cause its how I got to spend time with my Dad when I was younger and even after beating Lung Cancer caused from digging through the rubble of the World Trade Centers we play alot of golf together, moral of my story I've got the same set pf Callaway Gold Big Berthas with some added hybrids in my bag as well for the longest time I kept them safe and secure in a Srixon Bag I won in a Charity Golf tournament to honor wounded warriors and then randomly I was gifted with a Top Flite Gamer bag and after less then 2 years all the buttons to hold my top on have broken off and my cover has gone to pretty much rags I'm honestly embarrassed to be seen with the bag & cover together just wanted to let you know so maybe you could save someone the embarrassement in the future and before you ask I handle my golf clubs as if they have feelings of there own and if I upset them my game will be cursed for all eternity...Thanks for the chance for product improvement as well as me being able to get that off my chest finally...Sincerely, Thomas Edmond Michael Anderson
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User's recommendation: CAREFUL what product you purchase

Wyatt F Nlm

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Broken Top Flite Lefty Gamer Driver

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Top Flite Golf - Broken Top Flite Lefty Gamer Driver

I've had this driver for about five months, and when I was playing earlier this week, my driver head snapped off. I hit a drive, and then when I was waiting for the rest of the group to tee off, I took a slow practice swing and my driver head just snapped off.

I checked the grass to make sure I didn't hit anything, and there was nothing in the grass. The head just snapped off.

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Pros:
  • Cheap
Cons:
  • Cheap

Preferred solution: Full refund

Thomas A Lsa

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Verified Reviewer

Product disappointment

I'm a 46-year-old avid golfer. I probably average 250 rounds of golf per year, from the East Coast courses like Tobacco Road and Pinehurst, all the way to the coasts of both Carolinas and down to Disney World.

The courses they offer are fun but alligator-friendly, so watch your shots around the water. My journey extends all the way to Torrey Pines on the West Coast. Golf has been a huge part of my life because it's how I got to spend time with my Dad when I was younger. Even after beating lung cancer caused from digging through the rubble of the World Trade Centers, we play a lot of golf together.

The moral of my story is that I've got the same set of Callaway Gold Big Berthas, with some added hybrids, in my bag. For the longest time, I kept them safe and secure in a Srixon bag I won in a charity golf tournament to honor wounded warriors. Then randomly, I was gifted with a Top Flite Gamer bag. After less than two years, all the buttons to hold my top on have broken off and my cover has turned into rags.

I'm honestly embarrassed to be seen with the bag and cover together. I just wanted to let you know so maybe you could save someone the embarrassment in the future. And before you ask, I handle my golf clubs as if they have feelings of their own. I fear that if I upset them, my game will be cursed for all eternity.

Thanks for the chance for product improvement, as well as me being able to get that off my chest finally. Sincerely, Thomas Edmond Michael Anderson.

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Preferred solution: Apology

cole k Tit

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Verified Reviewer

Broken driver head

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The driver's head came off on the driving range mid-swing. It did not come off on impact, it came off while I was swinging. I would like to talk to a representative.

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Loss:
$150
Pros:
  • Cheap
Cons:
  • Bad quality

Preferred solution: Full refund

Chris S Tll

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Verified Reviewer

Broken driver

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Top Flite Golf - Broken driver
Top Flite Golf - Broken driver - Image 2

I was just at the driving range and my driver head snapped off. This definitely should not happen from normal use of the club a couple of times. When i googled I saw topflight covers it for 2 years

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Loss:
$250
Pros:
  • Great value for begginer set
Cons:
  • Cheap quality

Preferred solution: A new driver

User's recommendation: Great beginner set just had an issue with driver quality

Jerry B Mlg

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Verified Reviewer
| map-marker Chicopee, Massachusetts

Golf ball split in half when I teed off on our hole #14 at South Hill Country club.

I have been playing golf for more than 25 years and have always used Top Flite golf balls.

Today I teed up on # 14 after opening a new sleeve of Top Flite distance golf balls and it split in half when I attempted to tee off.

This is the first time I have had any problems with the Top Flite golf balls.

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Pros:
  • Well satisfied with them
  • Great ball

Preferred solution: Golf ball

Anonymous
map-marker Pascagoula, Mississippi

Broken shoulder strap

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the stitching on the shoulder strap was very poor. the top part of the shoulder strap did look like it had a very sturdy stich.

the botton part of the shoulder strap had one line of stiching. i picked up the bag very carefully and both straps on the bottom part broke at once. I was told to call the *** 's sporting goods store where i bought the bag and maybe they have assesseries they could sell me. I did and the answer was no.

they told me to maybe order from amazon a shoulder strap. top flite golf as well off as they are could have sold me a strap.

our little girl wanted the same strap. thanks for NOTHING

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User's recommendation: YOU FIGURE

Porter D Wvi

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Verified Reviewer

Broken driver less than 4 months old

I was hitting my driver at the range and I'm not sure how I did it, but while I was swinging, I went to get more golf balls at the clubhouse. I put my driver up in my bag and saw a dent that looked like a golf ball, so I'm guessing I hit a ball going up and it dented.

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Preferred solution: Deliver product or service ordered

Laren G Npj

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Defective balls

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Balls are defective and *** wont help without a receipt. I was told they were cheap balls received balls at outing so I dont have receipt

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Pros:
  • Cheap
Cons:
  • Poor product quality

Preferred solution: Full refund

User's recommendation: Don’t buy top flute products

Kylee Jgl
map-marker Omaha, Nebraska

Broken driver less two years used

I got the set of clubs for Christmas i finally got to use them for the first time this last weekend and sunday i was golfing 9 holes and the first hole with the driver it broke the driver head straight off.

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Joshua R Pzk

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Verified Buyer

Product Failed

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Top Flite Golf - Product Failed

Purchased a Top Flite golf club 16 piece set including bag. After about 3 months of normal used the zippers on the bag no longer zip making the pockets on the back unusable and the stand does not stay in place. NO ONE COULD HELP no manufacturer warranty and because its just outside the 90 day return or exchange policy *** would not help.

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Loss:
$200
Pros:
  • Decent clubs
Cons:
  • Horrible bag

Preferred solution: Full refund

User's recommendation: Don’t purchase top flite or *** brands

Susan E Fpw

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Verified Reviewer

Two months of playing with the clubs, driver face pitted

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Top Flite Golf - Two months of playing with the clubs, driver face pitted

Im a returning beginner golfer and wanted to buy a new modern set of clubs for myself. I watched and read some reviews and decided on the Top Flite XL in Aqua.

I started playing some rounds and took some lessons and was really starting to do well. I was cleaning my clubs and the driver face has a big chip in it. I called the customer service line and they told me to bring in the set and it would be exchanged since that shouldnt happen.

I get to the store and the manager said that it isnt a manufacturing defect, and they arent going to exchange it. This damage is due to the other clubs hitting it from being in the cart without the cover on it and I need to learn to take better care of my golf clubs.

I explained that I had my previous set for over a decade and have never had a cover on the driver and it has never chipped like this.

I have only had this set just over 2 months.

They told me to use steel wool and a file and deal with it. It wont affect my playing and it is just cosmetic, they arent doing anything about it.

I am not negligent in taking care of my clubs.

If a club that is meant to strike balls and be in a golf bag that is going on the back of a golf cart that could come in contact with other clubs and the metal is going to chip so easily, its garbage.

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Pros:
  • Colors
Cons:
  • Driver chipping too easily

Preferred solution: Replace the driver

User's recommendation: Skip these clubs!

Michael G Hoa

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Verified Reviewer

Defective Golf Balls

I received a pack of 15 top flight balls for Christmas and I recently used them for a round of golf. During the round I had 3 crack when I hit them and a 4th break completely in half.

I was wondering if I could receive a replacement pack. I know they werent the most expensive balls but I dont think they should have cracked when they were hit.

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Preferred solution: Replacement

Rickey M Zcs

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Verified Reviewer

Cracked driver less than 6 months old

Top Flite Golf - Cracked driver less than 6 months old

I purchased a set of Topflight golf clubs from *** Sporting Goods here in Alabama and my Driver head is cracked, they advised me to contact you to resolve this matter. Your product came highly recommended, and I was and still am shocked about the quality.

I have a tournament to play in on 10/6/23 and would greatly appreciate having a full set of healthy clubs to play with.

thanks. I am reviewing my Irons and fairway woods for similar issues.

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Pros:
  • Great product for the value
Cons:
  • Just disappointed about driver

Preferred solution: Driver replacement

Andrew R Sna

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Verified Reviewer

Golf bag color doesn't match the club head covers or color described in product description.

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Top Flite Golf - Golf bag color doesn't match the club head covers or color described in...

The color of my "grey camo" golf bag (ordered from golf galaxy) doesn't match the rest of the set/ club head covers. It's like a faded brown/ purple camo.

I would appreciate if you all would either send me a matching "grey camo" golf bag or issue me gift card so I can purchase a suitable golf bag. Most of the top flight golf bags I have seen on your site go for $100+. Please be fair and correct this issue.

I bought this set of clubs over another because i liked the look of them, now they arrive and the set doesn't even match. BIG DISAPPOINTMENT!

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Cons:
  • Disappointed with color of product

Preferred solution: Price reduction

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